Shipping Policy – piXelmart

Effective Date: 01/04/2025

At piXelmart, we offer both digital services and physical product deliveries (where applicable). Please read our shipping policy carefully before placing an order.

📦 1. Shipping Coverage

  • We currently ship across India.

  • Some vendors may offer local-only delivery, which will be clearly mentioned on the service/product page.

⏱️ 2. Shipping Timeline

  • Digital Services: Delivery as per vendor timeline mentioned on listing page.

  • Physical Products: Dispatch within 2–5 business days after order confirmation.

  • Estimated delivery: 4–10 business days, depending on location and courier partner.

💰 3. Shipping Charges

  • Shipping charges (if applicable) will be clearly shown at checkout.

  • Some vendors may offer free shipping on selected products.

🔍 4. Order Tracking

  • Once shipped, tracking details will be shared via:

    • Email

    • WhatsApp

    • Dashboard notification (where available)

❌ 5. Delayed / Failed Delivery

Delivery delays may occur due to:

  • Incorrect address details

  • Natural disasters, strikes, courier delays

  • Customer unavailability at delivery time

In such cases, re-delivery or refund will depend on vendor and courier policy.

🔄 6. Damaged or Incorrect Items

If you receive:

  • Damaged product

  • Wrong product

Please inform us within 48 hours of delivery with unboxing photos/videos at:
📧 support@pixelmart.in

📞 7. Contact Us

For shipping-related queries:

📧 Email: infot@pixelmart.in
🌐 Website: www.pixelmart.in